Lenovo (3 Years) Operating System TopSeller ePac On-Site Warranty Next Business Day with Accidental Damage Protection and Sealed Battery Replacement

Product Code: 5WS0G18311

Product Features

  • Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition
  • Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on your business-critical issues
  • All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product
  • If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved
  • This service provides parts and labour repair coverage where labour is provided onsite at your place of business
  • If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day
  • Service is available during Lenovo's normal in-country business hours
  • Calls received after 4pm local time will require an additional business day for service dispatch
  • On-site service is available in metropolitan areas only
  • Next business day service is not guaranteed
  • Lenovo's Accidental Damage Protection protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen
  • This fixed cost, fixed term protection plan minimises unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs
  • Lenovo guarantees that systems will be repaired with qualified Lenovo parts
  • If the system is not damaged beyond repair, the end user's PC is returned to them after being restored by certified Lenovo technicians
  • If repair is not possible, the entire system will be replaced at no additional charge.
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Product Description

At Lenovo, our vision is that Lenovo will create personal devices more people are inspired to own, a culture more people aspire to join and an enduring, trusted business that is well respected around the world. This vision guides us in pursuit of our mission to become one of the world's great personal technology companies. We will accomplish this through: Personal Computers: Lead in PCs and be respected for our product innovation and quality. Convergence: Lead the industry with an ecosystem of devices, services, applications and content for people to seamlessly connect to people and web content. Culture: Become recognized as one of the best, most trusted and most well-respected companies to work for and do business with.

Product Type: On-Site Repair Warranty

Product Family: TopSeller Services

Product Specification
Division Name TopSeller Services
Form Factor Warranty
General
In The Box 1 x Lenovo (3 Years) Operating System TopSeller ePac On-Site Warranty Next Business Day with Accidental Damage Protection and Sealed Battery Replacement
Language(s) English
Licensing
Network Environments IBM/Lenovo Servers
Network Standards
Number of Clients Supported 1
Number of Devices Supported 1
Offering Standard On-Site Repair Service
Operating System Group Windows/Windows Server, Linux, VMWare, Novell, Citrix
Operating System Requirements Windows/Windows Server, Linux, VMWare, Novell, Citrix
Package Type Repair Warranty Service
Physical
Pool Repair Warranty
Product Distribution Type Repair Service
Product Family TopSeller Services
Product Type On-Site Repair Warranty
Program On-Site Repair Warranty
Purchase Unit (Years) 3 Years
Subscription Period (Years) 3 Years
Subscription Term 3 Years
System Requirements
Unit Count 1
User Licences 1 licence/s
Version Next Business Day
Volume Level Non-Specific
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