MDA400 QD Series advanced audio processors combine with compatible Plantronics headsets and Plantronics Manager Pro, software-as-a-service that is sold separately, to let you do both. Get the insights you need to maximise efficiency and deliver an exceptional customer experience. The more analytics you have about your customer conversations, the better positioned your company is for success. With the MDA400 QD series of audio processors, Plantronics compatible headsets and Plantronics Manager Pro software-as-a-service, you can act on insights from our analysis suites. These insights can help you maximize efficiency and improve processes. MDA400 QD Series makes it easy for CSRs to seamlessly switch from desk phone to softphone and back at the touch of a button. Echo and noise cancellation features allow increased focus on the customer, and more productive conversations. With the easy-to-use MDA400 QD Series, CSRs can switch from desk phone to softphone at the touch of a button, move from desk to desk easily with the quick disconnect feature and monitor call status instantly with visual and audio indicators.
Model Name: MDA490
Headset compatibility: EncorePro 500/700 Digital Series and SupraPlus Digital
Product Type: Switch